Talk to a buddy, not a call centre
One person from our research desk takes your query and stays with it from start to finish. Comparisons and consultations are free, there is no script, and we are perfectly willing to tell you not to borrow. We are not a bank or an NBFC, so nothing said on a call is an offer or an approval.
Pick whichever suits the question
A quick rate query is a WhatsApp message. A sanction letter you want read line by line deserves a call. Everything below reaches the same desk in New Delhi.
Call the desk
Straight through to a buddy during office hours. No IVR menu, no queue, no transfer to a sales team.
- Monday–Friday, 10:00 AM – 7:00 PM IST
- English and Hindi
- Calls are not recorded for marketing
WhatsApp us
Send a screenshot of an offer, a fee schedule or a policy clause and ask what it actually means.
- Answered in 2 working hours
- Good for quick rate checks
- Please do not send KYC documents
Email us
For anything with attachments, a written comparison, a partnership proposal or a formal grievance.
- Acknowledged the same working day
- Answered within one working day
- Mark "Grievance" in the subject if it is one
Visit the office
Greater Kailash, New Delhi. Please book a slot first so a buddy is free when you arrive.
- D 29, 2nd Floor, GK Enclave 2
- Appointment only
- Nearest metro: Greater Kailash
Book twenty minutes with a buddy
No charge, no obligation, no script. Bring your sanction letter, your card statement, a policy wording or just a question you are embarrassed to ask a bank. Slots run Monday to Friday, 10:00 AM – 7:00 PM IST from our New Delhi desk, by phone, video or in person.
Pick a slot below and it is attached to your enquiry automatically. We confirm by WhatsApp within two working hours. Consultations are educational — a buddy cannot sanction, price or approve anything, and will not recommend a specific mutual fund or insurance policy.
Pick a slot
All times IST. Choosing a slot fills the appointment field on the enquiry form below.
Need a time outside these? Say so in your message and we will find one. Prefer to talk right now? Call +91-9953590779 or message us on WhatsApp.
Continue to the formOne form. Routed to the right person, answered by a human.
Tell us what this is about and a buddy comes back within one working day with a written comparison or a straight answer — not a sales pitch. There is no charge and you are under no obligation to proceed with anyone.
To keep the desk usable for everyone, the form accepts up to 5 enquiries an hour from one connection. If you hit that limit the form will say so — please email info@catalystwebtrendz.com instead and we will pick it up from there.
Tell us what you need
Fields marked with an asterisk are required. Everything else helps us prepare before we call.
Greater Kailash, New Delhi
One desk, one office, no franchise network and no field agents. If someone claims to represent YouBankingBuddy anywhere else, please tell us.
Illustrative locality sketch, not to scale and not a navigational map. The pin marks D 29, Greater Kailash Enclave 2; the heavy line to the north is the ring road and the marker to the west is the nearest metro station.
Registered office
Catalyst Web Trendz Pvt. Ltd.
D 29, 2nd Floor, Greater Kailash Enclave 2,
Greater Kailash, New Delhi – 110048
India
Phone and WhatsApp: +91-9953590779
Email: info@catalystwebtrendz.com
Working hours
- Monday to Friday, 10:00 AM – 7:00 PM IST
- Saturday, Sunday and public holidays: closed
- Office visits by appointment only
- Jurisdiction for any dispute: New Delhi
What to expect, and when
- WhatsApp message — within 2 working hours
- Enquiry form or email — within 1 working day
- Written comparison prepared — 1–2 working days
- Consultation slot confirmed — within 2 working hours
- Formal grievance acknowledged — within 1 working day
- Formal grievance resolved — within 7 working days
- Data erasure request actioned — within 1 working day
Timelines are measured in working days from receipt, Monday to Friday. If something will take longer we write and tell you why rather than letting it drift.
Grievance redressal, and the limits of what we can fix
A complaint about us goes to our grievance officer. A complaint about a regulated institution has to go to that institution first, and then to its regulator — we can help you assemble it, but we have no authority over any bank, NBFC, AMC or insurer.
Complaints about us
Email info@catalystwebtrendz.com with "Grievance" in the subject, or select "Grievance or complaint" on the form above. Acknowledged in one working day, resolved within seven.
Grievance officer
The Grievance Officer, Catalyst Web Trendz Pvt. Ltd., D 29, 2nd Floor, Greater Kailash Enclave 2, Greater Kailash, New Delhi – 110048. Jurisdiction: New Delhi.
Complaints about a bank or NBFC
Raise it with that institution's grievance officer first. If it is unresolved after thirty days, the RBI Integrated Ombudsman Scheme is the next step. We have no regulatory affiliation with the RBI.
Investments and insurance
Market intermediaries are covered by the SEBI SCORES portal and insurers by the IRDAI Bima Bharosa portal. We are neither a registered adviser nor a licensed intermediary and cannot escalate for you.
Full referral-fee disclosure and the complete list of what we are not appears on our FAQ and Disclaimer pages.
Rather not fill in a form? Just ring the desk.
A twenty-minute call with our research desk costs nothing and has talked plenty of people out of borrowing. Monday to Friday, 10:00 AM – 7:00 PM IST.
Free · No obligation · We are not a lender and earn nothing unless you choose to proceed